Dear Ikea,

As much as I appreciate the thought that must have gone into making all of your stores a labyrinth-like maze, I know what I want and I just want to get to where I pay for it. No matter how hard you try, I will not be impulse buying duvets or cutlery canteens. In future, I shall happily use the fire exits to reach the tills rather than be trapped like a lab rat looking for its next food pellet.

Really your store design is infuriating, and you might want to put consideration into giving an option for people who know what they want to just bloody well go straight to the till/warehouse area and buy it. Do not presume that directing me on a two mile walk through three floors of random stuff with no visible means of escape will enthuse me in any way.

Yours, Jenny